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Heiden Tuning shipping time

Discussion in 'The Garage' started by Sparkyduc, Nov 21, 2020.

  1. Sparkyduc

    Sparkyduc XS650 Enthusiast

    Has anyone ordered from Heiden Tuning lately? If so, what was the shipping time.
    I’ve been waiting about 5 weeks. They have great products and I ordered from them last year and I thought it took about 3 weeks.
     
  2. nighthog

    nighthog Lifelong member of the Easily Led Club

    Always been good for me, but I'm in the UK rather than the US. And let's not forget the covid shit thats messing with everything right now. To say nothing of another event in the US that's absorbed the postal service's attention lately .... Maybe coming by sea, not air? And don't you have tracking?
    Hang on in there, I'm sure all will turn out well :)
     
  3. bosco659

    bosco659 XS650 Addict XS650.com Supporter

    I ordered a sump screen filter. Took over 4 weeks iirc. I wasn’t in a hurry and quite honestly forgot about it so it was a nice surprise when it arrived. Slow but good customer service. I think the postal service is to blame for much of the delays since it was reported to have shipped within a couple of days of receiving the order.
     
  4. Sparkyduc

    Sparkyduc XS650 Enthusiast

    I just checked the tracking and it was received in the USA yesterday! Just thought it showed to be in transit forever
     
  5. Rasputin

    Rasputin XS650 Addict XS650.com Supporter Top Contributor

    Heiden quoted 5 weeks turnaround for my crank recently. Came back just over 3 weeks.
    Again UK so not as long shipping i would suppose.
     
  6. Useful info guys. Looks like I have a need for 553 crank rebuild and barrels on exchange. Emailed them, so see what they say, fingers crossed.
     
  7. nighthog

    nighthog Lifelong member of the Easily Led Club

  8. Thanks. I messaged him and he’s currently into the new year with work
     

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