Washing machine woes

We've replaced our stove and fridge so far, and you know what all of the review websites recommend? LG, Samsung, Bosch because of all the "features" like Bluetooth, and touchscreens, and cameras, and "smart modes." They say avoid GE because you don't get any "features" for your money.

You know what the sites that track reliability say? LG, Samsung and Bosch have great features but the core functionality dies easy. Like a fridge that has cameras inside and huge screens, but the compressor dies in six months. They say GE just keeps running.

So now we have two GE fridges - one is now the garage fridge.
We’ve been in our house six years. The kitchen has all GE appliances. The stove and dishwasher were put in by the builder. The dishwasher racks are rusting away. They cost as much as a new dishwasher. We bought the refrigerator and it was stupid money, but working fine. It doesn’t do WiFi or have cameras. Are washer & dryer are GE and over 20 years old. They still work fine. Of course the later I have repaired a time or three.
 
We are on our second LG washing machine, the first one lasted about 10 years and I gave it to my stepson; it’s still going strong. It was replaced by a new one about 10 years ago. The new one has multiple functions but only useful ones. It is built like a tank compared to all the other big brands; has a proper steel chassis from which high quality components are hung. It very quiet too. I have replaced the rubber seal on the front loader because it was punctured by a foreign body accidentally loaded into the tub. And the warranty and LG service is excellent.
What would I buy next, an LG if it’s built to the same standards.

Oh and their better end TV’s are superb too.
 
Kinda' like auto manufacturers complaining about tariffs causing car prices to rise. True, but if you would stop making your "Base" model with more features than a Caddy or Lincoln had 30-40 years ago, I bet that would make them more affordable and more reliable.
Bring back window cranks! When I'm driving and I need to roll the window down, I ALWAYS hit the wrong button on the car I've driven for 10 years.

Failure rate on my first car, an '89 Caprice, and my second car, a basic 2002 S-10: ZERO.
 
I kicked my GE washer to the curb a year ago after the tub seal began leaking. It was just 5 years old and did on average 1.5 loads a week. POS.

I tried fixing it by watching tutorials on pulling the tub and replacing the seal, except my newer whiz bang unit had the seal as a non-removable part of the drive assembly which would have cost half the price of the washer. A tech on an online forum said the top bearing was likely toast anyway, since that's what usually takes out the seal to begin with. I can believe it, since it seemed to barely try to even out the load, and sounded like an MG42 on the spin cycle. One review of the washer had a picture of the machine after it had busted apart inside and trashed the walls in his laundry room.

After trying to troubleshoot it via the GE website, they had the gall to ask me out of 5 stars, how likely was I to recommend GE appliances to a friend. I told them that a star would be uniquely uncomfortable where I would like to tell them to put it.
 
recommend GE appliances to a friend
Never. My wife’s laundry pair is 22 years old. They work fine. Good stuff. I’ve made some repairs, sure. All easy and cheap enough.

The GE junk in my kitchen was installed in 2019. Dishwasher, range, microwave, and refrigerator all junk. All broken in one way or another. I believe everything is junk these days, but I believe GE gets the award for being the worst. At least I hope it does.
 
When we renovated our house in 2019, we transplanted our old Maytag washer and dryer from our old house. We did buy new kitchen appliances though and bought Kitchenaid (made by Whirlpool). The new dishwasher didn’t even turn on once before a repair person wad called in. It needed a new control board. Repeat - never ran once since installed. We had an opportunity to buy extended warranty. Factory warranty was 1 year and iirc, extended warranty gave you two more. While the service guy was fixing the dishwasher I asked him if extended warranty was a good idea. He looked at our appliances and pointed to the induction range and said if the main board goes on that, it’s $1,000 for the part. He further commented failures were not uncommon. This was a third party repair service contracted by our Kitchenaid dealer, so had had no skin in the game encouraging us to buy warranty. Anyway we bought the warranty for abot $900 and never had to make a claim.
 
We have a Bosch refrigerator and it started making one big ice cube. It’s entirely clear to me that it is simply overfilling. For this problem it’s either the thing letting water in or control of the thing letting water in. My wife calls for service because we bought an extended warranty. It took the team (more than one of them) three attempts to fix it. I actually felt bad for the service tech because he had a script to follow. Replace X first, Y second type of thing.
He replaced the ice maker itself first which is just a tray,heating element, and a rotating wheel to scoop cubes out (no water control or delivery components). It kept going from there until finally control board replaced.
The money they went through in parts and labor by parts changing vs troubleshooting was significant.
 
Had a brand fucking new boiler installed yesterday.

Wife walks downstairs to do some laundry this morning.

"Uhhhh Jake, we got a problem."

Fucking gasket sent south and was leaking like someone shot a BB thru the side of a garden hose. Good thing we got basement floor drains. Called the company, of course no answer. Leave a message with both mine and my wife's numbers.

Get a call back 10 minutes later from a service tech, says he can be there in about 45 minutes. An hour later guy shows up, says it blew a gasket and will have to come back tomorrow to change it.

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Had a brand fucking new boiler installed yesterday.

Wife walks downstairs to do some laundry this morning.

"Uhhhh Jake, we got a problem."

Fucking gasket sent south and was leaking like someone shot a BB thru the side of a garden hose. Good thing we got basement floor drains. Called the company, of course no answer. Leave a message with both mine and my wife's numbers.

Get a call back 10 minutes later from a service tech, says he can be there in about 45 minutes. An hour later guy shows up, says it blew a gasket and will have to come back tomorrow to change it.

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So, what are we looking at? Is that a circulating pump? I know how boiler systems work, but never had any first hand interactions. Getting ready to replace this antique oil burning hot air furnace from 1955.
 

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Had a brand fucking new boiler installed yesterday.

Wife walks downstairs to do some laundry this morning.

"Uhhhh Jake, we got a problem."

Fucking gasket sent south and was leaking like someone shot a BB thru the side of a garden hose. Good thing we got basement floor drains. Called the company, of course no answer. Leave a message with both mine and my wife's numbers.

Get a call back 10 minutes later from a service tech, says he can be there in about 45 minutes. An hour later guy shows up, says it blew a gasket and will have to come back tomorrow to change it.

View attachment 368508
View attachment 368509
That’s unfortunate but as you said lucky you have floor drains!
 
Had a brand fucking new boiler installed yesterday.

Wife walks downstairs to do some laundry this morning.

"Uhhhh Jake, we got a problem."

Fucking gasket sent south and was leaking like someone shot a BB thru the side of a garden hose. Good thing we got basement floor drains. Called the company, of course no answer. Leave a message with both mine and my wife's numbers.

Get a call back 10 minutes later from a service tech, says he can be there in about 45 minutes. An hour later guy shows up, says it blew a gasket and will have to come back tomorrow to change it.

View attachment 368508
View attachment 368509
What no cereal boxes in the house? ;)
 
So, what are we looking at? Is that a circulating pump? I know how boiler systems work, but never had any first hand interactions. Getting ready to replace this antique oil burning hot air furnace from 1955.
Yes, that's the connection between the circulating pump and the boiler that failed.
 
I've been in Machining beginning mid 70's and Machine design since 1990 and used to get several Design related periodicals. I recall an Editorial I read in one of them back in the mid 90's about modern appliances and how they were designed to fail rather than last long term.
In my home I still own and use washer and dryer units from 1980 and a spare refrigerator from the same period.
I remember in 2005 when Katrina went through New Orleans, my late wife had a cousin who lived in Metairie, a New Orleans suburb, whose home got some water in it. They got all new upholstered furniture, new floors, new cabinetry, sheet rock up 2 feet from the floor and base boards all around, and all new floor sitting appliances.
The wife and I would love to go to the Beau Rivage and they were closed for a year because of the storm. We went there the first week they reopened and stayed a couple days and after for the heck of it decided to go on and visit with her cousin who had all the repairs completed on their home including all new front load washer dryer ensemble.
Upon arrival I explained that as we hadn't intended to visit I only brought clothes for a couple days and if I could use their washer/dryer to clean some things. At the hotel to save space in our bag I folded my dirty clothes and the the cousin's home I took them straight out of the bag and put them in the washer without unfolding. When the wash cycle was complete I opened the washing machine to find my jeans still folded as when I put them in.
That told me all I needed to know about modern appliances.
 
Factory warranty was 1 year and iirc, extended warranty gave you two more. While the service guy was fixing the dishwasher I asked him if extended warranty was a good idea. He looked at our appliances and pointed to the induction range and said if the main board goes on that, it’s $1,000 for the part. He further commented failures were not uncommon. This was a third party repair service contracted by our Kitchenaid dealer, so had had no skin in the game encouraging us to buy warranty. Anyway we bought the warranty for abot $900 and never had to make a claim.
In Norway, consumer protection laws state that any goods that normally would be expected to last 5 years or more, shall be replaced or repaired at vendors/ importers/ manufacturers cost for 5 years after purchase, as long as external factors has not caused the problem (stuff like voltage surges, incorrect use, etc)
Which in practice means we have at least 5 years warranty on any appliance. Sometimes a social democratic system is a good thing...
Still, 5 years is not that long, a quality washing machine or deep freezer should last 20 years or more. Quality brands like Miele often do, and are also repairable.
 
What no cereal boxes in the house? ;)

I don't get it...?
Nearly any gasket can be replaced at least on an emergency basis with a piece of cardboard and a pair of scissors.
It speaks of the company that the service person didn't get enough information to have a frick'n gasket with them when they arrived. Not unusual, how many times have we wanted to strangle someone on the phone that won't listen to information we are willing to share, that will make the whole process go smoother?
My 50 year old BMW; brrm brrm after a long winter nap, the near new electric bicycle has to go 50 miles to a dealer for a service dongle connection to go back to being useful, grr
 
I have direct experience with them. Some portion of their German made products are as good as stuff gets. They also have branded stuff with outsourced production. I won’t go as far as saying the outsourced stuff is junk, but it’s certainly not at the same level as their domestic made stuff.
 
My 50 year old BMW; brrm brrm after a long winter nap, the near new electric bicycle has to go 50 miles to a dealer for a service dongle connection to go back to being useful, grr
BMW used to make excellent, honest motorcycles and automobiles. I had the pleasure of owning 3 BMW cars, all well made. But the last one, a 2003 was much more complex and hard to work on than the 81 and 86 I had earlier. But now they must have done deals with the devil, as you are asked to SUBSCRIBE to certain options, like for example heated seats. So you basically have to pay a monthly fee as long as you own the car....That is totally f...ed up!
 
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