shotgunjoe
XS650 Hunter
So i found out the hard way. I ordered a rotary shear... great idea, poor execution.
[img=http://i90.photobucket.com/albums/k256/zuumdragon/2013-03-12_12-46-26_130.jpg]
[img=http://i90.photobucket.com/albums/k256/zuumdragon/2013-03-12_12-46-10_989.jpg]
[img=http://i90.photobucket.com/albums/k256/zuumdragon/2013-03-12_12-45-23_997.jpg]
[img=http://i90.photobucket.com/albums/k256/zuumdragon/2013-03-12_12-47-41_215.jpg]
It arrived broken... i called, and got ahold of Phil, the owner? Anyway, he seemed "upset', that i would complain about his tool, and didnt believe it was broken. Said hes sold tens of thousands with no complaints. Weird, cause ive researched around couldnt find anyone who owns one... he tell me go ahead and ship it back and he'll send another if it is broken. Ok, you're paying shipping right Phil? Nope! 60lbs is not cheap to ship! I explained how the design didn't seem up to the task, and asked him to send me one their traditional type shears... they're actually cheaper, and i need to get some work done. He says, nope cant do that. If you want to return it theres a 15% restocking fee, and THEN you can purchase another tool.
Long story short, paypal took care of it, im getting my money and Phil gets his named spread around so everyone knows how he and his company treats their customers. Woodward fab aka heck industries... go fuck yourselves.
[img=http://i90.photobucket.com/albums/k256/zuumdragon/2013-03-12_12-46-26_130.jpg]
[img=http://i90.photobucket.com/albums/k256/zuumdragon/2013-03-12_12-46-10_989.jpg]
[img=http://i90.photobucket.com/albums/k256/zuumdragon/2013-03-12_12-45-23_997.jpg]
[img=http://i90.photobucket.com/albums/k256/zuumdragon/2013-03-12_12-47-41_215.jpg]
It arrived broken... i called, and got ahold of Phil, the owner? Anyway, he seemed "upset', that i would complain about his tool, and didnt believe it was broken. Said hes sold tens of thousands with no complaints. Weird, cause ive researched around couldnt find anyone who owns one... he tell me go ahead and ship it back and he'll send another if it is broken. Ok, you're paying shipping right Phil? Nope! 60lbs is not cheap to ship! I explained how the design didn't seem up to the task, and asked him to send me one their traditional type shears... they're actually cheaper, and i need to get some work done. He says, nope cant do that. If you want to return it theres a 15% restocking fee, and THEN you can purchase another tool.
Long story short, paypal took care of it, im getting my money and Phil gets his named spread around so everyone knows how he and his company treats their customers. Woodward fab aka heck industries... go fuck yourselves.