79josh81
XS650 Addict
So on May 15th (3 weeks ago) I ordered a tensioner from monstercraftsman. A month or so before this recent order I ordered one as well and have since received it. When I ordered the first one, I got an immediate automated email about my order and a couple days later they withdrew the money from me. About a week went by and I heard nothing. I tried to email them just asking what was going on and how long it would take to get my order and they never responded. Two weeks or so after my order (and without ever responding to me) I finally got my tensioner.
On May 15th, I decided to get another one for my other bike. Kind of confused about the "no communication" and the length of time it took to get the first one, I chaulked it up to that they were busy or something and I decided to order another. It's 3 weeks later now from my new order and I still don't have my tensioner, they have my money, and I have no idea what is going on again. I've emailed them twice now just asking how long it's going to be and I get no response whatsoever. They have no phone number listed either or any other contact info.
So without getting too shitty about it, what the fuck is monstercraftsman's problem? Anyone else deal with this bullshit with them? You know, I don't mind waiting for motorcycle parts but at least have the common courtesy to have some communication with me about the fact that I'll be waiting for my shit. I'm a pretty easy going guy but I also work hard for my money and I feel like my money also paid for a little communication about the product I ordered from you. Busy or not, it's a bullshit way to do business. I like their tensioner and I'm sure they're solid people in some instances, but this is bullshit.
On May 15th, I decided to get another one for my other bike. Kind of confused about the "no communication" and the length of time it took to get the first one, I chaulked it up to that they were busy or something and I decided to order another. It's 3 weeks later now from my new order and I still don't have my tensioner, they have my money, and I have no idea what is going on again. I've emailed them twice now just asking how long it's going to be and I get no response whatsoever. They have no phone number listed either or any other contact info.
So without getting too shitty about it, what the fuck is monstercraftsman's problem? Anyone else deal with this bullshit with them? You know, I don't mind waiting for motorcycle parts but at least have the common courtesy to have some communication with me about the fact that I'll be waiting for my shit. I'm a pretty easy going guy but I also work hard for my money and I feel like my money also paid for a little communication about the product I ordered from you. Busy or not, it's a bullshit way to do business. I like their tensioner and I'm sure they're solid people in some instances, but this is bullshit.
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