Downeaster, does your fork have the adjustable fork caps like in 5twins pic marked 78 up?
If so just use the lightest setting. That's with the adjuster in the most upward position. As you look down in the fork cap the adjuster will be in the top position for the softest ride.
I use a big screwdriver with a push down and twist motion to change settings. push in, turn right makes them tighter.
If your shock has the flat cap like the one marked 77, then once you pull the cap the spacer just may be stuck. With the cap about 1/2 way out, bounce the fork a bit, compress, release. This should get the spacer loose, now when you take the cap out the spacer should come out.
One thing about the adjustable caps. If you springs are sacked then no matter how tight you adjust it it still may be not firm enough.
A cushy ride can be nice, but a bike that wallows in turns or bottoms out can be scary. I might suggest trying several weights of oil in the forks. A lighter oil will give you a softer ride than a heavier oil.
The lighter oil flows through the damper easier, so it's the fork reacts quicker to bumps and won't feel as harsh as the heavier.
Fork oil isn't that expensive to experement with. Try one weight, like 15w. ride it see how it feels. Then try 10w oil. Ride it, see the difference.
Leo