silver_back
XS650 Member
Well, kind of as a last ditch effort, I sent out an email last week to "The Horse" BackStreet Choppers Magazine. They featured G&L back in the July 09' issue... where I first saw them and I asked if they had any recent info regarding the shop.
Jordan Z., editor from The Horse, actually replied and told me that he phoned G&L himself to find out what's going on and miraculously, Rich immediately answered the call.
Supposedly, they spoke at length about where he's been, why he hasn't been building lately and also, about my bike in particular. Rich apparently stated that he's been nursing a shoulder injury but that he's actually working on my bike "right now."
Jordan said he mentioned that I was trying to get a hold of him, gave him my number and told him to give me a call asap to work things out.
I'm not sure if it'll do any good but it was pretty cool of Jordan to give him a call for me and to find out some more info. He seems like stand-up guy and I definitely appreciate the effort.
Still, no word from Rich.
I'm not taking sides and I hate to throw gas on the fire here, but I emailed G&L back in the spring asking about his mid controls. I got an email back two hours later. The second email I sent was answered in four days, so someone is reading the emails at least.
Nope you are correct. Prior to getting your money...Rich will typically respond to your emails/calls within 24-48 hours. I believe that was the experience of most people here (including myself) but once he has your money...i can pretty much guarantee that you will no longer hear from him...and you will get your parts/project when ever he gets around to it (vs. when he promised them to you) if at all.