I just received a pair of shocks for my street tracker, ordered on Friday from 650Central. I had sent an email to say I wanted to order them, but I also noted that at the top of the home page he says emails get answered as time permits. So I called, early in the morning, because I'm not smart enough to notice that the hours are 12-5. Left a message, got a call back in an hour from Karina(?), she took the information and said Mike would call me back about them. Mike called at noon, took the time to talk over the shocks and what I'd need, tried to keep me from ordering something I wouldn't be happy with, and completed my order, shipped that day. I have no complaints about the service. He was a very nice and knowledgeable guy.
He also apologized for not getting to my email and explained that the time spent fulfilling paid orders has not allowed him to go through the emails.
The order came with $16.10 total shipping and handling, all explained up front.
I'm going to call back and order some brake parts in a couple of weeks. I've ordered from Mikes and been happy with their service, too. I think it's pretty fortunate that we have these suppliers for our favorite 30+-year-old bikes.
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