robo
XS650 Enthusiast
I ordered a battery tray from airtech for my 1980 xs650 special.
The tray arrived and simply does not fit the frame. The box section is too wide and would not fit between the frame members. There is no way to make this thing fit. The tray is 7.5" wide and the frame members are 7" apart.
I contacted airtech and they suggested i cut holes in the tray with a cutting wheel, or bend my frame to fit with a bottle jack. I was not okay with either of these suggestions.
I was then told that this was my fault because I had not checked the dimensions of ths try online. In fact, the airtech website gives no dimensions and states that the tray fits the bike "to a tee". When in fact it did not fit at all.
I was told they would not refund me and only offer an exchange, even though they have no other products I want.
I gave up and sent the tray back. They package has now been returned as "refused."
In my 56 years on earth, this is the worst product, worst customer service, and worst company ever.
The tray arrived and simply does not fit the frame. The box section is too wide and would not fit between the frame members. There is no way to make this thing fit. The tray is 7.5" wide and the frame members are 7" apart.
I contacted airtech and they suggested i cut holes in the tray with a cutting wheel, or bend my frame to fit with a bottle jack. I was not okay with either of these suggestions.
I was then told that this was my fault because I had not checked the dimensions of ths try online. In fact, the airtech website gives no dimensions and states that the tray fits the bike "to a tee". When in fact it did not fit at all.
I was told they would not refund me and only offer an exchange, even though they have no other products I want.
I gave up and sent the tray back. They package has now been returned as "refused."
In my 56 years on earth, this is the worst product, worst customer service, and worst company ever.