Anyone remember this thread I started three months ago? when I said,
The gas tank was delivered back to them yesterday. Maybe I’ll get it back by Christmas!
Well, I got my gas tank back today....Yay! It’s been a roller coaster of a day.......
Going back almost three months to the day, I sent my tank back to Marbles Motors in Texas for agreed upon warranty repairs. I thought it was generous of him to warranty work that was two years old, we agreed to split the shipping costs. When we first talked on the phone he told me that the old liner would have to be burned out, thus ruining the paint and everything would have to be redone. So that was what I was expecting.
Three weeks after I shipped it, I contacted him for an update. He told me they were in possession of the tank and had taken it back to the shop that installed the liner ( I have since learned it is a radiator shop
) and they denied it was any fault of theirs. But he was going to make good on it.
Mid November, 60 days after they received it, I contacted him for an update. Sorry for the delay he says, I’ve got bad news, my only painter was involved in an accident three weeks ago and broke his neck, he’s in intensive care and I don’t know if or when he can return to work. I’ve got 15 other paint jobs stacked up and I’m trying to figure out what to do. I’m working on a solution. I told him I could appreciate his dilemma and I could wait to see what he comes up with. At this point I was committed because he told me my tank had been started but he didn’t know what was left to do on it.
Today, early afternoon, 90 days after he received it , I again contacted him for an update. Two hours later he responded. He says , It was delivered to you four days ago and he sent me the Fed Ex tracking number and address he shipped it to.
HE SHIPPED IT TO THE HOUSE I MOVED AWAY FROM , OVER TWO YEARS AGO!!!
F**k the emails...I called him up. He says, I shipped it to the address we had in our records. I said I haven’t lived there for over two years! I gave him my new address and specifically told him that I moved in our very first email.
He just stammered, Can you drive over there and see if it’s there?!
So I did. Immediately. All the way there, thinking no way am I getting my tank back. If anyone is even home, they’ll deny ever getting it. I knocked on a strangers door and a guy answered, I tell him who I am and what I’m looking for.
And knock me over with a feather, the guy says yeah, he has it. It’s in the trunk of my car, I was going to take it to Fed Ex tomorrow. And oh by the way, my daughter opened it, but I told her she shouldn’t have done that.
What the hell man, he opened my package? I mean I’m happy to get my tank back, but I’m thinking if it had been a new X-Box in there , he’d of been saying What package?
So I get it back home, open box and all, and I can see he didn’t only cut the box open, he completely unwrapped my carefully packaged tank. You can see it had been tightly wrapped and taped with brown shipping tape, which has been cut. And the cheesy strips of yellow tape is his crappy attempt of re wrapping it.
I realized right away, my tank hasn’t been repainted.
Then I looked inside and see that it has a new liner in it. It’s a clear blue, a little sparkly looking and feels like glass. Very much different from the first liner. It also appears that this new liner was applied right over the top of the old liner.
I can still clearly see the old rust right through this new liner and I can see little pieces of rust suspended in that blue liner. At this point I don’t see much choice except to run it and hope for the best. I’m exasperated, and frustrated and just plain tired of dealing with this.
I should be up and running again in a few days.
For our non American friends, Sorry for the Paul Harvey references, a bit of old time Americana.